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Shipping & Return Policy

Shipping

myTop offers free UPS shipping in the contiguous United States. Please contact us for shipping costs to Alaska, Hawaii, or international destinations. The shipping transit times vary based on your location, typically between 3-5 days. Please contact us for the availability of your specific model / color / shape combination.

 

Returns

We want you to love your new myTop and enjoy it for many years. Due to the handmade and limited production of our products, ALL SALES ARE FINAL and there are no returns or refunds after 14 days of purchase.

 

  • In rare cases, returns or exchanges may be authorized for uninstalled tops in original packaging but only within 14 days of receipt.
  • Returns are subject to a 15% restocking fee of the purchase price and shipping fees.
  • Customers are responsible for the cost of shipping on any return or exchange not due to an incorrect or damaged item.
  • We do not offer price adjustments. 


    • OUR QUALITY PROMISE:


    If there is a problem with your top or an error on your order, e-mail us at info@mytop.us or call 855-382-1744 and we will assist you. If we’ve sent you the wrong or a damaged top, we will take care of return shipping and ship a replacement top at no additional charge to you.