myTop FAQ Videos

myTop FAQ Videos

myTop Install Overview

Can I still switch back to a hardtop in the winter?

myTop and your Jeep trunk space

myTop Install Overview

Can I still switch back to a hardtop in the winter?

myTop and your Jeep trunk space

PRODUCT & COMPONENT QUESTIONS


To open or close, first put car into Park.

To open:
Flip down the sun visors to access the latches
Unlatch both latches
Put Foot down on Brake pedal
Press Open button

To close:
Put foot down on brake pedal.
Press Close button
Latch both latches
Flip sun visor back up

Watch this video to see how it's done.

https://www.youtube.com/watch?v=tQWmfspeSl4


Our Tops feature:

-Specialty automotive fabric with A5 acoustic layer (like used in BMW, Porsche, and Ferrari)

-Special OE head liner to optimize insulation from noise and temperature.

-High grade aluminum fixtures

-Bosch motors (same as in all OE tops of any luxury vehicle)

-Double-thick HiDef plastic windows

-Fine craftsmanship and experienced assembly


Our tops have a triple layer outer fabric as well as an additional layer of insulation that dampen the noise more than the standard soft top.
We've had customers perform decibel tests that showed their myTop was quieter than their premium hardtop.


The folded top sits below the rear brake light.


No more than a spare tire or rear-seat passengers.
Rather than compromising cargo space behind the rear seat, the top stacks up on the sides of the Jeep tub. With some proper mirror adjustment, drivers should have no trouble with visibility, in fact, when compared to the Jeep hardtop, the MyTop offers better rear view visibility for most drivers.


You can see for yourself
https://www.youtube.com/watch?v=vOmK9BupX0I


The rear window is removable. It's attached by a zipper so it can be partly opened or fully removed. The side windows are not removable.


Yes, myTops work with the full doors, half doors, and even with no doors on as the top sits on top of the frame, attaches in the back, and is latched down at the front. So doors on or off, it's no different for the myTop.


The original MyTop was created in Aspen, Colorado. Not a place known for having a mild climate! We have been driving Jeeps with the myTop on in Colorado for years and years, in all weather conditions and all year round.


The top is designed to be an all-weather top. It is triple insulated and is quieter and better insulated than the stock hardtop. But just like the stock hardtop, the soft top is not load bearing. Jeep warrants zero weight on the hardtop. All tops are designed to shield you from the elements, including ours.


The myTop can take rain and snow and, of course, it can take a pile of snow, too. Question is: what is a pile? And what kind of snow? The nice and fluffy type you can load on multiple feet and it is not a problem! The wet and icy type becomes really heavy, really fast. 5/10 inches may already be too much. Use common sense.


The top sits around the back trunk frame and takes up minimal trunk space.


You can see for yourself
https://www.youtube.com/watch?v=OTbgyf3KFa4


The motor take a minimal amount of space right inside the frame on the right and left of the myTop. If you weren't looking for them, you could miss they were even there.


You can see for yourself
https://www.youtube.com/watch?v=OTbgyf3KFa4


The myTop attaches to a bar across the tailgate like the OE tops do so your trunk remains secure with myTop.

-Fire Engine Red

-Navy

-Titanium

-Tan

-Burgundy


If you can't find the right color among our stock options, we can do custom colors starting at an additional $995. Speak to a sales representative so we can look into sourcing and pricing.


Yes.
MyTop meets all standard safety regulations: motors, main drive gears, and linkages are covered with a safety shroud – the kiddos in the rear seat will not get their fingers pinched.
Electric fuses, soft coverings, and other protective implements ensure safe operation of the top as well.
The top will not operate, up or down, without the driver pressing the brake pedal.


You should only operate your Jeep with the myTop fully open or fully closed. There is no middle “sunrider” position as the convertible top goes up and over the Jeep like you'd expect a traditional convertible to do. When you can close it or open as quick as you can with myTop and without leaving your seat, there isn't really a need for a middle position. myTop can be used in conjunction with a sun shade.


myTops can be customized to allow for a roof rack and we will be rolling out a myTop roof rack in the near future.

INSTALLATION QUESTIONS


We recommend having myTop professional installed. Product damage that results from self installation is not covered by warranty.

myTop should be able to be installed by any reputable, professional customizer. So if you have a shop you trust, they should be able to install your myTop. Installation does not require any irreversible mods to your Jeep and we provide detailed .pdf instructions and installation reference videos, as well as phone and video support to any install shop installing a myTop.

Don't have a shop you trust? That's not a problem. We have a network of installers around the United States and globally, Contact Us for an installer recomendation in your area.


myTop should be able to be installed by any reputable, professional customizer. So if you have a shop you trust, they should be able to install your myTop. Installation does not require any irreversible mods to your Jeep and we provide detailed .pdf instructions and installation reference videos, as well as phone and video support to any install shop installing a myTop.

Don't have a shop you trust? That's not a problem. We have a network of installers around the United States and globally, Contact Us for an installer recomendation in your area.


7 - 8 hours depending on experience.

We provide detailed .pdf instructions and installation reference videos, as well as phone and video support to any install shop installing a myTop.

This video from myTop owner, Chris, goes over the process.

https://www.youtube.com/watch?v=PKIKS60f_gM


Labor costs vary widely from place to place so the install cost can vary widely as well. We expect installation to take 7 - 8 hours depending on experience. Check with your dealer installer to see what they charge for installation.


No.

MyTop was designed to attach to pre-existing holes in the Jeep tub, roll cage and windshield frame. Your Jeep warranty will never be compromised by a myTop or its installation process.


MyTop convertible tops are all-year, all-weather tops. So you can enjoy its flexibility whenever you so desire. However, as it uses the pre-existing holes in the Jeep tub, it can be taken off again and be re-installed again too. The only question is, why would you want to do that? Like the hassle?


Nope. Installation requires simple hand tools:

-wrench (Allen & Hex)

-screw driver

-one tapknife

-electric drill and one step drill bit


We are available for phone and video support for our installers. We also have a series of installation guide videos available on YouTube.

USE, CARE & MAINTENANCE


myTop operates best with the Jeep level or near level. Operating while at an excessive angle can compromise the actuating arm of the top and should not be attempted.


Yes! Anytime you open the top be SURE that both latches are completely open. Failure to do so may result in serious damage to the gearing mechanisms.

Also be sure to stop your vehicle in a level position, failure to do so could compromise the actuating arms of the top!


Yes. We all have children, and we sought to protect little fingers and arms as much as possible when creating MyTop.

Moving parts are tucked away as far as possible, and moving elements feature protective shrouds and coverings. All sharp spots and pinchy parts are tucked away and safely covered for your rear-seat riders.

In an abundance of caution, we still recommend letting your riders know before operating the top.


myTop offers a warranty of two years from date of sale of the myTop with regard to processing and material, except for lubricants and similar maintenance items. This warranty does not include usual wear and tear, changes, modifications, incorrect storage, damage due to installation or removal by other than a certified installer, damage caused by accidents, carelessness, or any application for which this product was not intended.

The warranty includes all mechanical and electrical parts, it excludes the windows. Windows carry a 6 months warranty. Note that scratches are to be expected on the windows from operation. The fabric carries a five year warranty for fading. myTop LLC cannot be held responsible for any direct or indirect consequences, or damages caused by accidents while using this product. This applies also to every other kind of damage due to the use of this product.

The warranty is not transferable. myTop is not responsible for any consequential damage, loss or expense for loss of use, loss of time, loss of profits or income or any other incidental damages arising directly or indirectly from a warranty claim. Other warranty rights may vary from state to state. The warranty includes parts only, no labor is included as may be required by installer or dealer.


MyTop windows are twice as thick as factory windows but as with any top the plastic windows can be scratched. Before operating the top, be sure any dirt and grime is brushed away.

We do not recommend using gas station squeegees, as they often have dirty water and grime that may scratch your windows.

Scratches and discoloration CAN be removed with Novus plastic window cleaning products, which you can find on Amazon.
For the convertible fabric, we recommend Wolfsteins.


Yes, but we do not recommend it. Automatic carwashes use harsh detergents which can damage the water repellency and colorfastness of the fabric, and mar the plastic windows. Be careful with high-pressure water jets which may shoot soapy water at unnatural angles and force its way in between fabric components. We recommend using a lot of water to loosen the dirt and grime then gently washing the dirt off with a clean towel if needed. Rinse the towel thoroughly while using it to prevent scratches.


Nope. myTops are "replacement systems" meaning, that with a myTop, you no longer need a soft top or hard top. myTop is all-season warm, all-season quiet for any climate. This means you no longer need to worry about where, and how to, store your tops.

SHIPPING & RETURN POLICY


For Continental US orders: Shipping is FREE. One top consists of 1 69x39x21 @ 217 lbs. box. You will receive the UPS tracking number as soon as it has shipped.
AK/HI/International orders: We ship globally. Please email us for Alaska, Hawaii, and International shipping procedures and quote to your location. Customers are responsible for all duties, import taxes and brokerage fees.


Of course! We have already supplied many myTops around the world. Email us for international shipping procedures and prices.


Shipping: time to ship 5-7 business days (if product is in stock)
Delivery time: 4-6 days by UPS within continental US.


We want you to love your new myTop and enjoy it for many years. Due to the handmade and limited production of our products, ALL SALES ARE FINAL and there are no returns or refunds after 14 days of purchase.  

-In rare cases, returns or exchanges may be authorized for uninstalled tops in original packaging but only within 14 days of receipt.

-Returns are subject to a 15% restocking fees of the purchase price and shipping fees.

-Customers are responsible for the cost of shipping on any return or exchange not due to an incorrect or damaged item.

-We do not offer price adjustments.

 
OUR QUALITY PROMISE:
If there is a problem with your top or an error on your order, e-mail us at info@mytop.us or call 404-879-5389 and we will assist you. If we’ve sent you the wrong or a damaged top, we will take care of return shipping and ship a replacement top at no additional charge to you

LEGAL


The patents are issued by The United States Patent and Trademark Office (USPTO); and the patents are registered and protected in 156 foreign countries under the auspices of the World Intellectual Property Organization (WIPO). No other entity can claim honestly any form of inventorship or ownership of such patents or trademarks, or derivative intellectual property. Violators will be prosecuted.