myTop Warranty
WHAT MYTOP WARRANTS
Subject to the terms and conditions of sale, including any terms and conditions set forth by myTop, LLC (“myTop” or “us” or “we”) in our then-current terms of sale on our website (collectively, the “Terms”), myTop represents and warrants that: the covered products listed in the “Covered Products and Warranty Periods” section (a “Product”) will substantially be free from defects in materials and workmanship for the specified warranty periods set forth in that section.
THE WARRANTY IS LIMITED AND CONDITIONAL
This warranty applies to the original purchaser of the Product only. The warranty is valid only as long as the original retail purchaser owns the vehicle upon which the Product is installed. The warranty expires should the Product be removed from the original vehicle or if the original vehicle is transferred to another owner. This warranty is not transferable or assignable. The warranty does not apply to Product bought from auction-style or price-bid websites.
THE LIMITED WARRANTY AND STATED REMEDIES ARE SOLE AND EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES, AND COMPANY EXPRESSLY DISCLAIMS ALL IMPLIED OR STATUTORY OR OTHER WARRANTIES, INCLUDING WITHOUT LIMITATIONS WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL COMPANY BE LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, INDIRECT OR EXEMPLARY DAMAGES OF ANY KIND, INCLUDING LOST PROFITS OR REVENUE, HOWEVER CAUSED, WHETHER FOR BREACH OR REPUDIATION OF CONTRACT, TORT, BREACH OF WARRANTY, NEGLIGENCE, OR OTHERWISE, WHETHER OR NOT COMPANY WAS ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGES. Some states do not allow exclusion or limitation,so this may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state.
EXCLUSIONS TO THE WARRANTY
The Limited Warranty excludes, and myTop is not liable in any way for any warranty claims, damages, or defects related to:
* Misuse, abuse, accidents, vandalism, negligence, fire, or improper installation or modification, or improper or inadequate maintenance;
* Failure to comply with any Product documentation, myTop instructions, or applicable law or regulations; use in extreme conditions;
* Force Majeure including but not limited to, earthquake, hurricane, tornado, flooding, or other disasters natural or man-made, civil unrest, strikes, declared or undeclared war, or lack of performance by, or discontinued product of, supply chain partners whose products, software, operations or management is beyond the control of myTop;
* Damage resulting in breakage (including without limitation, spontaneous breakage, accidental breakage or breakage by any other means) of a Product or any component part;
* Damage to vinyl windows due to misuse or cracking due to varying weather conditions.
* Damage caused by Self-Installation
* Damage caused by modifications or alterations to the product.
* Damage caused by incorrect operation, installation or not following the operation instructions (as provided in instruction manual and online videos)
* Damage caused by incorrect voltage or non-standard battery.
* Non-myTop authorized parts.
* Damage caused by prolonged periods of dampness or condensation.
* Deterioration of the product arising under inappropriate exposure to extreme conditions
* Deterioration of the product arising from automatic carwashes
WARRANTY CLAIMS
During the applicable warranty period, myTop shall, at its option, either repair or replace any Product that it confirms, in its discretion, is non-compliant with the warranties herein. myTop will not pay for labor charges associated with installation or removal of the Product. Should a specific Product be discontinued, myTop may, at its option, replace the discontinued Product with a current product or like product. If myTop opts to repair or replace your Product as set forth herein, myTop shall use reasonable efforts to match any patch or replacement to the color and texture of your existing Product. There is no guarantee however, that myTop will be able to match the color or texture. If myTop is not able to match the color or texture, it may provide you with a black or neutral colored patch replacement in its discretion.
How to submit a warranty claim
Please retain your proof of purchase. Original proof of purchase for the Product must accompany any warranty claim. . myTop reserves the right to request photographic proof of product defect, and request that the defective product in question be shipped to myTop to verify the defect, repair the defect, or to aid in quality control efforts. If you have a warranty claim, first you must email myTop Customer Service at info@myTop.us for instructions. All claims must be emailed to info@myTop.us within 30 days of discovery of a defective Product, but in no event later than thirty days after the end of the applicable Warranty Period (the “Warranty Notice Period”). Warranty claims made after the Warranty Notice Period are null and void and myTop shall have no responsibility with respect to such claims.
THIS SECTION SETS FORTH myTop’S SOLE OBLIGATION & YOUR SOLE REMEDY WITH RESPECT TO ANY DEFECTS OR OTHER PRODUCT ISSUE. ANY PRODUCTS REPLACED UNDER TERMS OF THIS WARRANTY WILL BE COVERED UNDER TERMS & BALANCE OF THE DURATION OF THE ORIGINAL LIMITED WARRANTY FOR SUCH PRODUCT.
COVERED PRODUCTS AND WARRANTY PERIODS: The warranty time periods are as follows for Products manufactured by myTop:
myTop® 2 YEAR LIMITED WARRANTY
JK 4 DOOR SQUAREBACK MYOP
JK 4 DOOR FASTBACK MYTOP
JK 2 DOOR SQUAREBACK MYTOP
JL 4 DOOR SQUAREBACK MYTOP
JL 4 DOOR FASTBACK MYTOP
JL 2 DOOR SQUAREBACK MYTOP
